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Terms of Service

Last updated: January 2026

Agreement to Terms

By accessing or using Unsub, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

Description of Service

Unsub is a subscription management tool that helps you identify recurring charges in your bank statements. The service analyses CSV files you upload to detect patterns that may indicate subscriptions or recurring payments.

Important Disclaimers

Not Financial Advice

Unsub is a tool for personal use and does not provide financial, legal, or professional advice. Any decisions you make based on information from Unsub are your own responsibility. We recommend consulting with a qualified financial advisor for financial decisions.

No Bank Affiliation

Unsub is not affiliated with, endorsed by, or connected to any bank, financial institution, or subscription service. Bank logos and names are used for identification purposes only.

Accuracy

While we strive for accuracy, Unsub's subscription detection is based on pattern recognition and may not identify all subscriptions or may incorrectly identify some transactions as subscriptions. Always verify detected subscriptions against your own records before making cancellation decisions.

User Responsibilities

You agree to:

  • Only upload bank statements that belong to you or that you have permission to analyse
  • Not use the service for any illegal or unauthorised purpose
  • Not attempt to interfere with or disrupt the service
  • Take responsibility for your own financial decisions
  • Verify any subscription information before acting on it

Unsub Pro

Unsub offers a paid Pro tier with additional features:

  • One-time payment of $9.99 AUD
  • Unlocks full subscription list (free tier limited to 3)
  • Access to export and calendar features
  • No recurring charges - pay once, use forever

Payments are processed securely by Stripe. We do not store your payment details.

Refund Policy

We want you to be satisfied with your purchase of Unsub Pro. Our refund policy is as follows:

30-Day Money-Back Guarantee

If you're not satisfied with Unsub Pro for any reason, you can request a full refund within 30 days of your purchase. No questions asked.

How to Request a Refund

To request a refund, please email us at support@getunsub.app with:

  • Your email address used for purchase
  • Brief reason for the refund (optional but helps us improve)
  • Your Stripe payment receipt or transaction ID (if available)

Refund Processing

Refunds are typically processed within 5-7 business days. You will receive your refund via the same payment method used for the original purchase. Please note that it may take an additional 3-5 business days for the refund to appear in your account, depending on your bank or card issuer.

Fair Use Policy

We trust our users to use the refund policy in good faith. Repeated purchases and refunds, or suspected abuse of the refund policy, may result in denial of future refund requests and/or account termination.

Intellectual Property

The Unsub service, including its design, code, and content, is owned by us and protected by copyright and other intellectual property laws. You may not copy, modify, or distribute our service without permission.

Limitation of Liability

To the maximum extent permitted by Australian law, Unsub and its creators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the service
  • Any errors or inaccuracies in subscription detection
  • Decisions you make based on information from the service
  • Unauthorised access to or alteration of your data
  • Any third-party conduct on the service

Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement. If you are a consumer under the Australian Consumer Law, you may have certain rights and remedies that cannot be excluded.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting an announcement on our website. Your continued use of Unsub after changes constitutes acceptance of the new Terms.

Termination

We may terminate or suspend your access to the service at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Contact Us

If you have questions about these Terms, please contact us at:

hello@getunsub.app